What You'll Do:

Reporting to the Branch Manager, you’ll play an important role in supporting the overall success of the branch. You’ll build strong relationships with a wide range of customers - from local farmers and producers to trade customers - while bringing a positive, can‑do attitude to everything you do. You’ll support the branch by:  

• Providing support and advice to customers  
• Performing day-to-day administrative tasks including stock control, ordering, receipting, and dispatching of goods 
• Assisting customers with pricing and product queries    
• Processing counter sales  
• Assisting with merchandise campaign material  
• Manage stock and pick and pack customer orders  
• On farm deliveries when required 
• Maintaining a welcoming, friendly, and well-presented store environment 
• Loading and unloading trucks, dispatching, and unpacking orders and deliveries 
• Supporting the team wherever needed to help keep the branch running smoothly 

What You'll Bring:

To be successful in this role, you’ll bring previous experience in a team support or customer‑focused role within a busy environment. You’ll have a genuine interest in Australian farming and agriculture, with knowledge of animal health and rural merchandise highly regarded. 

• Experience working in a sales, customer service or warehousing environment  
• An energetic, can‑do attitude with initiative and a practical problem‑solving approach  
• Strong verbal communication skills and the ability to build long‑term customer relationships  
• A proactive mindset with good organisational skills  
• Excellent attention to detail  
• The ability to handle customer enquiries with empathy and confidence  
• An interest in identifying opportunities to improve internal sales and branch processes  
• Solid computer skills, including Microsoft Excel, Word and Outlook  
• A current driver’s licence (essential) 
• Forklift licence (desirable)  

What You'll Get: