Claims Service Specialist
Macquarie Park, NSW, AU, 2113
Why Nutrien Ag Solutions?
Nutrien is the world’s largest provider of crop nutrients, inputs and services with a strong distribution network of more than 1,600 retail outlets spanning across Australia, North America and South America.
In Australia, our organisation is supported by an extensive network of retail branches, franchises, members and agents. Our team are experts in a range of different farming areas, including precision farming services, marketing livestock and wool, agricultural services, water solutions, finance, insurance, merchandise and real estate.
What You'll Do:
You will optimise performance of all insurance claims activities through Nutrien Ag Solutions by ensuring all claim administration functions are carried out in a professional manner within specified time frames. In addition, you will be responsible for:
- End to end management of basic to intermediate claims
- Providing updates to clients via phone and email in a clear and professional manner
- Settlement of claims
- Assisting Claims Manager and the team with more complex claims by loading and lodging them into the portal
- Following up with insurers in relation to claim progress and updates
- Providing an exceptional level of customer care
What You'll Bring:
This role will suit someone who is a strong administrator who prides themselves in providing exceptional customer service ideally gained within the insurance industry. In addition, you will have/be:
- Enthusiastic with a strong customer service focus
- Brokerage experience preferred but not essential
- Demonstrated time management, multi-tasking & prioritising skills
- Strong written and verbal communications
- Excellent attention to detail and accuracy skills
- Previous experience in insurance/broking industry
- Ideally some administration experience
- You are a team player and enjoy working in a team environment
- Tier 1 accreditation or willingness to acquire one
Are you a good match? Apply today!
At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.
To find out more about Nutrien Ag Solutions go to our Careers Website or follow us on LinkedIn, Facebook, and Instagram.
Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.
Job Segment:
Sustainable Agriculture, Agricultural, Agriculture