Supervisor, Field Service - Ohio

As the name implies, Waypoint Analytical is the company that you have been trying to find. Waypoint Analytical is a top environmental laboratory in the United States and is arguably the largest agricultural laboratory group. Headquartered in Memphis, TN and with a national footprint of full-service agriculture and environmental laboratories throughout the U.S., Waypoint Analytical (WA) has established its agricultural soil labs as the most reliable and timely provider of agricultural soil test data.

When you join the Waypoint Team you can feel the chemistry. There is a passion that can only be unlocked and shared in a diverse culture of collaborative teamwork, where science and service intersect to make us proud of what we provide.

Waypoint Analytical offers passionate people from all walks-of-life opportunities to be part of something special.  You may have the goal of helping to feed the world, protect our environment, or offer scientifically sound solutions to complex problems. 

Waypoint Analytical is a wholly owned subsidiary of Nutrien, LTD.

Precision.Ag, LLC operates independently as a cooperating partner of Waypoint Analytical. The organization’s footprint stretches from the Great Plains, across the Midwest and Mid-South, to the North East. This position is strongly dependent on communication. Interaction with supervisors, customers and a drive to provide excellent customer service is an absolute priority. One’s ability to utilize smartphone, tablet, GPS equipment, email and spreadsheets (Excel/Google Sheets) are skills necessary to carry out the day-to-day operations. Time management and organization are paramount to the success of the operations manager. Interaction with potential customers, in a sales (B2B) setting, will be an additional responsibility critical to the company's success. Some local travel (20-25%) is required for meetings, distributing equipment and/or visits to customer locations.

What you will do:

• Train and mentor field technicians in use of technology & equipment related to data collection.

• Ensure all employees follow guidelines & policies of Precision.Ag, LLC and the customers we serve.

• Directly oversee & dispatch work orders within assigned territory.

• Coordinate meetings with customers, both current and potential, to nurture relationships and grow the business.

• Generating invoices, reports & documents as needed for customers & employees/personnel.

• Maintain, transport (when necessary) & keep record of company equipment in assigned territory.

• Assist in hiring new field technicians.

• Communicate with supervising manager(s), customers regarding issues, concerns & progress.

• Offer technical/customer support when needed; software, laboratory & field processes.

• Model our core value of safety by enabling a culture in which you are actively contributing to a safe work environment.

• Other duties as required.

What you will bring:

• Bachelor's degree; or experience in lieu of.
• Have and maintain a valid driver’s license.
• Internal applicants may be considered in lieu of meeting minimum education and/or experience requirements.

Waypoint Analytical is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Waypoint Analytical policies, you will be required to undergo a background check, and may be required to undergo a substance test.   While we appreciate all applications we receive, only candidates under consideration will be contacted.

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