Coordinator International Sales Documentation

This position is required to be on-site and is located in Chicago, IL.

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.  

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders.  Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.  

This position will report to the Manager, International Sales Documentation.

The Coordinator, International Sales Documentation, supports Nutrien's fertilizer logistics and distribution operations in Europe by ensuring the accurate and timely shipment of fertilizer products to customers. This role involves handling shipping documentation, coordinating with transport providers, ensuring regulatory compliance (VAT, Regulatory, inter-European trade documentation, etc.), and maintaining accurate records.

What you will do:

• Communicate with customers regarding their needs and expectations of our products and services.
• Collaborate with Sales, Transportation, Product Management, Supply Chain, and Credit along with our plants to manage customer order activity and provide needed documentation on a timely basis.
• Prepare and create export documents as required to ensure no issues with customs clearance.
• Learn and understand our Nitrogen, Phosphate, and Potassium nutrients as well as specialty lines of products in our Agricultural, Industrial, and Feed Divisions.
• Act as a resource for Sales persons in communicating with customers.
• Accurately satisfy customer inquiries regarding:  order status, product availability, product specifications, shipping documents, product safety, etc.
• Coordinate and verify timely delivery of orders with plants, transportation group and customers.
• Enter and invoice orders in SAP.
• Maintain customer/shipment files to support audit requests.
• Provide back-up support for other positions on the team as required.
• Flexibility to adjust working hours to align with European time zones.
  
  

What you will bring:

• Strong problem resolution and analytical skills along with being able to exercise independent decision making within established guidelines. 
• Bilingual in French.
• Excellent organizational skills and ability to manage multiple tasks simultaneously and prioritize deliverables.
• Experienced in a variety of software programs and applications with an aptitude to learn new systems.
• Strong interpersonal and organizational skills, being detail-oriented and comfortable in a team environment. 
• High attention to detail and proven ability to work under pressure.
• Solid understanding of Customer Service processes and procedures, and how transactions flow through and report in the various systems.
• Proficiency in Microsoft Office and SAP is required.
• Ideal candidate should have a Bachelor's degree in Business, International Business or a related four-year degree.
• Preferred experience or background in an Agricultural, Commodities or Industrial Chemicals is beneficial but not required.

Compensation & Benefits:

The salary range for this role, in Chicago, IL, is between $62,200 - $106,600. While we provide this range as general guidance, several factors are taken into consideration when making compensation decisions including, but not limited to, candidate skill set, experience and training, licensure and certifications, work location, and other business and organizational needs. Actual salary and benefits may differ based upon location.

We provide an attractive benefits package that includes comprehensive medical, dental, vision coverage, and life insurance and well as disability coverage for positions working more than 30 hours per week. In addition, we have a retirement program that encourages our employees to save for the longer term, with generous matching employer contributions.  Our benefit package also demonstrates our culture of care with paid vacation, sick days and holidays as well as paid personal and maternity/parental leaves and an Employee and Family Assistance Program.  Details of the benefits package will be shared in the application process.  

In addition to base pay, this role is also eligible to participate in our annual incentive plan, consistent with the terms of our program(s) where discretionary pay out of awards is reflecting components such as performance of the company and the employee.  Details will be discussed through the application process. 

This information is provided in compliance with applicable state equal pay and pay equity legislation and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position.  The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.  Nutrien also makes internal equity a consideration in all pay decisions.   

Ready to make an impact with us? Apply today!   

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.    

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.    

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien  

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