What You'll Do:

• Support and configure Nutrien’s SuccessFactors global landscape, including Recruitment (RCM and RMK), Onboarding (ONB 2.0), Employee Central, Performance and GoalsManagement, Succession & Career Development, and Learning
• Lead system administration tasks by proactively identifying and resolving issues that could impact end-user experience, data integrity, or overall end-to-end system functionality for the global SuccessFactors solution
• Provide technical expertise to the HR Transformation journey to grow and enhance the SuccessFactors platform globally
• Attain business alignment while configuring global and localized design changes
• Ensure SuccessFactors solutions are implemented and maintained based on standardized leading practices and leverage application functionality to meet evolving business needs
• Provide guidance and support to business process leads, SMEs, and end users
• Provide technical guidance to partners and in-house support teams (including role-based permissions, integrations, and managed service teams)
• Create and maintain application development documentation such as configuration workbooks, user guides, and test scripts to align with SuccessFactors and business process changes
• Resolve technical issues independently and/or in collaboration with SuccessFactors technical support
• Serve as Subject Matter Expert on SuccessFactors Release Management; lead and support regular product releases, establish regression and user acceptance testing approaches, and provide recommendations for adoption of enhancements and opt-in components
• Build and foster relationships with business stakeholders across functions and levels
• Develop creative strategies to build engagement and involve business stakeholders
• Apply self-management techniques, including acting with integrity, demonstrating adaptability, setting goals, and working efficiently
• Communicate effectively at various levels, from senior business stakeholders to technical subject matter experts, in designing and developing technical solutions to business needs

What You'll Bring:

• Post-secondary degree or diploma from a recognized university or technical school.
  Certification in SuccessFactors modules required
• 5–8 years in IT application design, support, and development, including cross-domain experience
• Knowledge of the SuccessFactors modules included in Nutrien’s landscape with specialized expertise in RCM, RMK, and ONB 2.0. Experience in other modules such as Employee Central, Learning, PMGM, Succession & Career Development, Platform, RBP’s, Release Management, Integrations (API and OAuth), and Position Management is highly desirable
• Experience supporting a SuccessFactors core-hybrid solution
• Subject matter expertise in business processes, solution design, best practices, and technology in technical/business environments
• Excellent focus on customer service and communication; use influence and negotiation skills when appropriate
• Expertise with data migration between cloud and on-premise applications is preferable
• Experience with Quality Assurance and Testing, including ability to develop test scripts for unit and user acceptance testing
• Comfortable leading working sessions at both junior and senior levels
• An aptitude for teaching, instructing, and mentoring
• Ability to partner with both technical and non-technical staff
  Exceptional analytical and problem-solving skills
  Ability to formulate recommendations and work with a high degree of autonomy
  Excellent organizational and time management skills; ability to work effectively under tight timelines