What You'll Do:

• Model our core value of safety by enabling a culture in which you are actively contributing to a safe work environment
• Develop Quality Management System (QMS) elements, policies, and procedures referencing ISO 9001 guidance
• Support implementation of QMS programs and software solutions to support the evolution of a strong and engaged Quality culture throughout Proprietary Products manufacturing facilities
• Perform audits of the Quality Management System, identify gaps, and develop recommendations to address
• Utilize technical, chemical, process, and quality expertise to lead initiatives to continuously improve Quality (e.g., the Recipe Integrity Team)
• Participate in and/or lead investigations related to quality nonconformances. Ensure that root causes are properly identified and appropriately addressed. Oversee the development of necessary corrective/preventive actions (CAPAs) and track them to completion
• Inspect processes and equipment to ensure quality specifications are met
• Work closely with all disciplines to identify opportunities for improvement and ensure plant processes are aligned to provide maximum output levels and efficiencies
• Monitor and analyze quality performance. Track site KPIs to cultivate continual improvement and quality risk mitigation. Continually monitor the status of Quality program elements to ensure improvement, including identifying areas where additional support and/or training is needed
• Work with the Engineering Director to integrate the Quality MOC process
• Provide Quality reviews for MOC’s
• Review quality impact and approve project designs as part of the management of change process
• Drive reduction in the number and severity of complaints and improvement in the customer experience
• Provide training to site personnel and mentor new engineers and employees in the fundamentals of manufacturing quality
• Complete special projects as needed and any other tasks assigned to support personnel safety, product quality, business continuity, and growth
• Other duties as required

What You'll Bring:

Required Education and Experience:

• Bachelor’s degree in engineering, chemistry, or equivalent background and experience; experience may be considered in lieu of a degree
• 3+ years in an industrial processing environment required, with background and/or knowledge of chemical processing fundamentals
• Internal applicants may be considered in lieu of meeting minimum education and/or experience requirements

Preferred Education and Experience:

• Experience with Quality Management Systems preferred
• Experience with ISO9001 preferred
• Experience in quality control and/or quality assurance preferred
• Experience with root cause analysis, including TapRooT, preferred

Required Skills:

Knowledge (theoretical or practical understanding of a subject)

• Knowledge of chemical batch processing
• Understanding of basic chemistry and chemical concepts

Skills (proficiencies developed through training or experience)

• Strong analytical skills, including application of statistics and data analysis
• Excellent communication and presentation skills

Abilities (qualities of being able to do something)

• Ability to work independently and in a team environment with excellent time management, organizational skills, and attention to detail
• Ability to collaborate effectively with individuals of various backgrounds, personalities, education, and skill levels
• Ability to engage with company personnel in a manner that demonstrates appreciation and respect for others, modeling collaboration, positive communication, and a service-oriented approach
• Ability to encourage all employees to participate in the process quality program by providing opportunities, invitations to engage, and continuous informal mentoring