What You'll Do:

• Own and oversee all preboarding activities, including recruitment coordination, pre-employment checks, work authorization, and Day One readiness
• Ensure consistent, timely, and accurate execution of pre-employment requirements across regions
• Drive standardization of preboarding processes and alignment to the broader onboarding lifecycle
• Ensure compliance with U.S., Canadian, and other applicable regulatory and policy requirements
• Partner with Legal and Compliance to interpret and operationalize legislative requirements
• Set clear performance expectations and service level agreements (SLAs); monitor team performance and service quality
• Define, monitor, and analyze KPIs to assess service delivery effectiveness and identify opportunities for improvement.
• Provide coaching, mentorship, and performance management for team members, cultivating a culture of service excellence and continuous learning
• Foster a high-performance, customer-focused culture aligned to Nutrien’s core values
• Lead continuous improvement initiatives, including automation, standardization, and workflow optimization
• Partner with HR Technology teams (e.g., SuccessFactors, ServiceNow) to enhance system capabilities and improve efficiency
• Partner with Talent Acquisition, HR Business Partners, Hiring Managers, and HR Operations to ensure seamless hire-to-onboard transitions
• Act as an escalation point for complex or high-risk cases
• Manage relationships with external vendors (e.g., background check providers, immigration partners) to ensure service quality and compliance

What You'll Bring:

• Bachelor’s degree in human resources or a related field
• Minimum of 8+ years of progressive HR experience, including demonstrated leadership in a shared services environment
• Strong knowledge of preboarding/onboarding processes and compliance requirements across North America
• Experience operating in high-volume, SLA-driven environments with defined performance metrics
• Strong analytical skills with experience defining and driving improvements through KPIs and data insights
• Exceptional communication and stakeholder management skills
• Solution-oriented mindset with a track record of building strong relationships across teams and functions
• Experience with HR technologies including SuccessFactors, SAP, and ServiceNow
• Ability to manage multiple priorities in a fast-paced environment

What You'll Get:

• Purpose-Driven Work – Make an impact as part of a global team feeding the future and support farmers locally and around the world
• Excellent Benefits – Comprehensive medical, dental and vision coverage, plus a retirement program with generous employer matching for your future
• Grow Your Career – Tuition assistance for future education and ongoing learning and training opportunities for career advancement pathways across the organization
• Support When it Matters – Employee Assistance Programs, inclusive leaves, and paid time for holidays, volunteering, vacation, and wellness
• Thrive in a Strong Culture – Guided by our core values we put safety first, act with integrity, are stronger together, and deliver with excellence in a collaborative, high-performing environment