Seasonal Customer Service Rep

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.    

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.  

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.  

This role is required to be on-site.

What you will do: 

•  Process a large volume of product orders through SAP system.
•  In consultation with Product Managers, verify product availability and eligibility for sale utilizing shared forecasting technology tools.
•  Act as a liaison between suppliers, distribution centers, managers, and retail locations regarding product orders.
•  On a routine basis, provide accurate information regarding product availability and delivery times.
•  Professionally respond to customer inquiries via e-mail, Microsoft Teams, and phone.
•  Clearly communicate timely resolution of product or service issues, ensuring customer satisfaction.
•  Build rapport and maintain strong relationships with internal stakeholders.
•  Execute our culture of care and comply with all Nutrien Ag Solutions’ and industry regulatory and Environmental Health & Safety standards. 
•  Complete additional job duties to meet business objectives, across all shelves of Nutrien Ag Solutions and UAP.

What you will bring:

• High School diploma or equivalent certificate is required.
• An engaged safety-first mindset.
• Skilled in making decisions that serve the best interests of the customer and the business.
• Initiative to complete tasks with minimal supervision in alignment with policies and procedures.
• Ability to sit for extended periods of time completing data entry and keyboarding responsibilities in an accurate manner.
• Adept at meeting deadlines in a fast-paced work enviornment.
• Effective methods for managing multiple and competing demands from a variety of sources.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Skilled in accurate and quick touch typing.
• Keen interest in learning for continuous improvement.
• Basic understanding of math to convert weights and volumes for shipping needs.
• Previous work experience in service industries is preferred, not required.
• A passion for agriculture or logistics is a bonus.
• Prior experience with SAP software is an asset.

Ready to make an impact with us? Apply today!   

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.  

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.   

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien  

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